Privacy Policy

Last updated: February 15, 2026

1. Introduction

At One Place Agro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our orange trading platform.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

  • Full name and contact information (mobile number, email address)
  • Business information (farm location, trading license, GST number)
  • Bank account details for payment processing
  • Government-issued identification documents
  • Profile photograph

2.2 Transaction Information

  • Details of yields listed and requirements posted
  • Bid information and transaction history
  • Payment and delivery information
  • Communication between farmers and traders

2.3 Technical Information

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To create and manage your account, facilitate transactions, and provide customer support
  • Verification: To verify your identity and business credentials
  • Communication: To send notifications, updates, and marketing communications
  • Improvement: To analyze usage patterns and improve our Service
  • Security: To detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Market Insights: To provide market price information and agricultural news

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information, listings, and bids are visible to other users to facilitate transactions. We do not share your contact details without your consent.

4.2 With Service Providers

We may share information with third-party service providers who assist us in operating our platform, processing payments, or providing analytics.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can access and update your account information through your profile settings.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Deletion

You can request deletion of your account and personal information, subject to legal retention requirements.

Marketing Communications

You can opt out of marketing communications at any time through your account settings or by clicking unsubscribe links.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

One Place Agro - Privacy Team

Email: privacy@oneplaceagro.com

Phone: +91 1800-XXX-XXXX

Address: [Your Business Address]

13. Legal Compliance

This Privacy Policy is designed to comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.